Privacy Policy

Introduction

At Nexara Smart, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our agency management platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

• To provide and maintain our platform features
• To process transactions and manage subscriptions
• To communicate with you about updates and support
• To improve and optimize our services
• To ensure platform security and prevent fraud
• To comply with legal obligations

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure AWS RDS database hosting

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for platform functionality, while optional cookies help us improve our services.

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal compliance or legitimate business purposes.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@nexara-smart.com

Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.